Web Site Terms of Use


Thank you for visiting the Hazelden Web Site.  The following guidelines explain Hazelden's intellectual property rights and govern your use of this Web Site.  Please read these Terms of Use carefully before using Hazelden's Web Site.  Your use of this Web Site constitutes your agreement to be bound by all terms.  If you disagree with one or more of these terms or find them unacceptable in any way, please do not enter or use our Web Site.  Any rights not expressly granted herein are reserved to Hazelden.

Hazelden reserves the right, in its sole and absolute discretion, to change, modify, update, and interpret this Agreement at any time and you agree to be bound by those changes, modifications, updates and interpretations.  You should therefore review these Terms of Use periodically to familiarize yourself with any changes, modifications, updates and interpretations.  If you violate any of the Terms of this Agreement, your authorization to use our Web Site terminates automatically. 

If any of the provisions of this Agreement are held unenforceable by a court or other tribunal of competent jurisdiction, then those provisions shall be limited or eliminated to the minimum extent necessary to allow the remainder of this Agreement to retain its full force and effect.  This Agreement constitutes the entire Agreement between you and Hazelden applicable to its subject matter.  It may not be modified except as described elsewhere in this Agreement.  Anything on the Web Site inconsistent or in conflict with the terms of this Agreement is superseded by the terms of this Agreement.

Information on this Web Site does not Constitute Professional Advice

All data, information, text, graphics, links and other material on Hazelden's Web Sites are provided as a convenience to the Web Site visitors.  It is for general informational and educational purposes only.  Information provided here is not intended to serve as medical advice and is not to be used for diagnosis or treatment of any condition or symptom.  Information provided on the site does not constitute the provision or practice of medical, nursing or professional health care advice or services. 

The person visiting this Web Site should consult your physician or other qualified health care provider regarding any specific questions which the Web Site visitor may have.   The Web Site visitor should never disregard professional advice or delay in seeking treatment based on the information contained on this site or other Web Sites linked to or from it.


All access to this Web Site is voluntary and at the sole risk of the Web Site visitor.  Hazelden does not warrant the accuracy of any materials on the site or on any other sites linked to or from it.  Whereas Hazelden strives to present timely and accurate information, it makes no representations that this information is free of errors or omissions that may be considered material.  Hazelden does not warrant the completeness or correctness, timeliness or usefulness of any opinions, advice, services, merchandise or other materials provided through the Web Site.  Hazelden will not be liable for any decision made or action taken in reliance upon the information provided on the Web Sites.  Except for information, products or services clearly and specifically identified as being supplied or endorsed by Hazelden, Hazelden does not endorse any products or services this Web Site or other Web Sites linked to or from it.

Content is subject to Change/Disclaimer.  We may change, add, or remove some of all of the content at any time.  In addition, please note that although our goal is to provide accurate information, certain information that may be offered through the Website may not be accurate or up to date.

The information contained on or provided by this Web Site is for general educational and informational purposes only.  All material on the Web Site is provided on an "as is" basis without warranty of any kind, express or implied, including, without limitation, warranties of title or non-infringement or the implied warranties of merchantability or fitness for a particular purpose.  Hazelden is not responsible for any loss or damage resulting from reliance on the information or other content posted on this site or from sites linked to or from this site.  Hazelden does not warrant that the use of this site will be uninterrupted and, although Hazelden maintains virus protection on this site, it cannot guarantee that this site is free from viruses of other contaminants that may damage your computer or its data.

By visiting this Web Site, you agree to hold harmless Hazelden, and any affiliated Hazelden entity, its officers, directors, employees and agents from and against all claims, actions, demands, liabilities, judgments and settlements, including, without limitation,  from any direct, indirect, incidental, consequential, special, exemplary, punitive or any other claim you may incur in connection with your use of this Web Site, including, without limitation, any economic harm, lost profits, damages to business, data or computer systems, or any damages resulting from reliance on any content or resulting from any interruptions, work stoppages, computer failures, deletion of files, errors, omissions, inaccuracies, defects, viruses, delays or mistakes of any kind, even if the Web Site visitor have previously advised Hazelden of the possibility of such claim.  The Web Site visitor’s sole remedy for dissatisfaction with the service is to stop using the service.

Web Site visitors shall not view, use, download, export or copy any content of this site except in full compliance with all U.S. and other applicable laws and regulations and the Terms of Use stated here. 

Limitation of Liability

Neither Hazelden nor its agents or sponsors are responsible or liable to you or anyone else for any loss or injury or any indirect, incidental, consequential, special, exemplary, punitive or other damages under any contract, negligence, strict liability or other theory arising out of or relating in any way to (i) the use of or inability to use the site, member Website, or any web service including tools; (ii) any content contained on the site or member Website; (iii) statements or conduct on the site or any member Website; (iv) any product or service purchased or obtained through the site or any member Website; (v) any action taken in response to or as a result of any information available on the site or a member Website; (vi) any damage caused by loss of access to, deletion of, failure to store, failure to back up, or alteration of any member Website or other content or, (vii) any other matter relating to the site or member Website. Your sole remedy for dissatisfaction with the site or member Website is to stop using the site or member Website.

Copyright Notice

This Web Site is owned and operated by the Hazelden.  The entire contents and design of the site are protected by U.S. and international copyright law.  All rights regarding the Web Site and materials contained on the Web Site are either owned by Hazelden, are licensed to it, or are used with permission.  Hazelden and its licensors retain and reserve all proprietary rights to the contents of this Web Site. 

You (Web Site visitor) may not copy, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from Hazelden.  You may link to, view, download, use, display and print a single copy of the materials found on this Web Site only for personal, noncommercial and informational purposes as long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable copyright, trademark and other notices and disclaimers; and (3) you do not use the materials in a way that suggests an association with Hazelden or an affiliated entity.  All such copies must include, at a minimum, the following copyright notice:  "Copyright © [current year] Hazelden.  All rights reserved."  Any other use of the Web Site or the information contained here is strictly prohibited. 

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by Hazelden infringe your copyright, you, or your agent may send Hazelden a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon Hazelden actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Hazelden a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details.

If you believe that any other person using this Website has violated any terms in this Agreement, please notify us immediately, specifically identifying the conduct or materials at issue.  You may contact us by emailing us at webmaster@hazelden.org or writing to Hazelden Webmaster, 15251 Pleasant Valley Road, Center City, MN  55012.

Trademark Notice
Hazelden names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Hazelden.  All rights are reserved.  Web Site visitors are not authorized to use any Hazelden name or mark in any advertisement, publicity or in any other commercial manner without prior written consent of Hazelden.  All other trademarks appearing on the Web Site are the property of their respective owners. 


Certain products or services may be offered for sale on the Site. You may be asked by Hazelden or the applicable third party to supply certain information, including, but not limited to, credit card or other payment information. You agree to provide Hazelden or such third party with information that is accurate, complete and current, and to comply with the terms and conditions of any agreement that you enter in connection with your purchase of any product or service. You are responsible for all charges incurred by users of your account, credit card or other payment mechanism, as well as for paying any applicable taxes.

Hazelden is not responsible for the content of any products other than those specifically published by Hazelden and does not guarantee that any product is currently available, merchantable, or suitable to a particular purpose.

Event Calendar

Hazelden's online Event Calendar and all other calendars represented on Hazelden Web Sites provide a listing of Hazelden-sponsored meetings, Non-Hazelden sponsored meetings, gatherings and seminars targeted to both professional and lay audiences.  Hazelden does not guarantee access to any event and reserves the right to cancel any event at any time for any reason.  Notice of event cancellations will be posted on the Event Calendar.  Whereas Hazelden will attempt to send notices of event cancellations to on-line registrants by sending email to the address provided upon registration, it is each registrant's responsibility to confirm that a specific event is going forward.

Certain events require payment of admission or other fee to attend.  If payment for such an event has been received and the event is subsequently canceled, Hazelden will return payment.

Jurisdiction and Venue

Information provided on Hazelden's Web Site is not targeted to users in any particular locality nor is it intended to constitute the doing of business in any jurisdiction.

This Web Site is a service provided by Hazelden and does not constitute any contact with any jurisdiction outside the State of Minnesota. Use of this Web Site is prohibited in any jurisdiction having laws that would void this Agreement in whole or essential part or which makes accessing the Web Site illegal.  Web Site visitors in such jurisdictions visit and use this Web Site entirely at their own risk.  Note:  the essential parts of this Agreement include, without limitation, the exclusive venue and exclusive remedy provisions and the warranty disclaimers.

This Agreement is entered into and performed in the State of Minnesota, United States of America.  It is governed by and shall be construed under the laws of Minnesota, exclusive of any choice of law or conflict of laws provisions.  In any claim or action directly or indirectly arising under this Agreement or related to the Web Site, each party irrevocably submits to the exclusive personal jurisdiction of the Minnesota State District Court sitting in Anoka County, Minnesota or of the United States Court for the District of Minnesota.  Each party waives any jurisdictional, venue or inconvenient forum objections to these courts. 

Requests for Information

If the Web Site visitor contacts Hazelden and requests information about Hazelden programs or services, Hazelden will use the Web Site visitor email or postal address only to provide the information requested.  Providing information to us is voluntary and the information we collect is used only for the purpose for which it was collected.  We do not share Web Site visitor information without proper authorization or unless we are required to do so by law.

Hazelden's Web Site provides secure communication.  As long as the Web Site visitor is using a Secured Sockets Layer (SSL)-enabled browser (i.e. Microsoft Internet Explorer, Firefox or Google Chrome) information is transmitted over an SSL line.  This encrypts information as it travels over the Internet.  Hazelden stores information on a secure server and uses a firewall designed to block access from the outside.

While Hazelden takes all reasonable measures to protect the confidentiality of the Web Site visitor information, no one can give absolute assurance that all information will remain secure.  Under certain circumstances, it is possible that third parties may be able to intrude on the server and view your information.  By submitting information to Hazelden, the Web Site visitor agrees and is aware of these risks.  If you do not wish to submit your information electronically, please telephone us at 800-257-7810 or 651-213-4000 or mail a letter request to the following address:  P.O. Box 11, CO 3, Center City, MN 55012-0011.

Links to Other Web Sites

Hazelden provides links to other Web Sites that provide information or services which may be of help to the Web Site visitor.  Hazelden provides these links for convenience only.  It is not responsible for the content of these Web Sites or the programs, agencies, or businesses they describe.  Hazelden does not guarantee that these Web Sites will meet the Web Site visitor’s particular purposes.

Hazelden is not responsible for the content or privacy practices of non-Hazelden Web Sites to which our Web Site may link.  Please review the privacy policy of such sites before using them. 

Downloadable Files and Email

Hazelden cannot and does not guarantee or warrant that email or files available for downloading from its Web Site will be free of viruses or other code that may contaminate or destroy data on the Web Site visitor’s computer.  The Web Site visitor is responsible for implementing sufficient protective procedures and checks to maintain the accuracy of his/her own data for maintaining a data back-up or other means for the reconstruction of any lost data.  Hazelden does not assume any responsibility or risk for damage to the Web Site visitor’s computer or its files related to his/her use of the Web Site.


The Terms of Use shall remain effective until terminated in accordance with its own terms. You agree that Hazelden in its sole discretion may terminate your password, account (or any part thereof), or use of the Site, and remove and discard any content within the Site, at any time and for any reason. You agree that any actions taken under this Section may be effective without prior notice to you.

Privacy Policy

Our policy with respect to the collection and use of personal information is set forth in our Privacy Policy.

 If you have any questions about the Terms of Use, please contact us at webmaster@hazelden.org.